Tulip’s mission is to make store associates more productive with vital customer and product data so that they can personalize the in-store shopping experience for every customer. By putting essential customer data at the fingertips of the store associate even your newest employee can be your best by providing a prescriptive playbook of suggested styles in their recommended size that will fit and flatter the shopper. This is possible because Tulip maintains a customer data repository of customer profiles and collect their shopping preferences, personal information, and this allows for more relevant interactions and communications. Store associates are able to browse the entire catalog of in-store and online products, shoulder to shoulder with the customer right from the sales floor.
Shopping in-store can be overwhelming for customers, as inventory can vary on a store to store basis. Plus, ever changing stock and new styles can be overwhelming for sales associates, new and old, to master. Our partnership brings unique True Fit shopper preference data into the clienteling application so that store associates can provide in-store shoppers with relevant style, fit and size recommendations The personalized experience is not limited to in-store either, as Tulip enables store associates to email customers if a product is restocked in their preferred style or size, or when new products arrive that would be ideal for their body type and preferences
True Fit’s True Partner Program launched last year to broaden the ecosystem of technology partnerships that infuse data and intelligence from True Fit’s Fashion Genome. These partnerships take form across various channels for retailers to ensure a fully comprehensive shopping experience in store and online. With more than 30 partners and growing, True Fit is working with our True Partners to power highly personalized, one-to-one experiences that will improve customer loyalty, life-time value, and confidence for the customer.
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