True 360 brings together demographic data from shopper profiles generated by True Confidence with personalized style, fit and size recommendations powered by True Discovery, to provide retailers with a comprehensive 360 degree view of each individual customer. This data can be stored in a retailer’s CRM and shared with their existing third party software providers, to strengthen solutions with better customer intelligence and unique recommendations for each shopper and ultimately reduce the volume of outbound API calls. Retailers no longer need to guess or rely on average statistics to satisfy their customers since True 360 ensures each individual customer receives accurate recommendations based on their unique and specific preferences across different variables.
True Insight is a collection of dashboards that leverage the Fashion Genome to provide a comprehensive look into customer and product trends, from customer demographics to fit analysis to return benchmarks. True Insight is currently made up of five dashboards including the Demographic and Body Shape Dashboard, Returns Dashboard, Fit Dashboard,
Purchase Dashboard, and Attributes Dashboard. These analytics are derived from True Fit’s network of nearly seventeen thousand brands and retailers. True Insight collects single retailer’s data across both their brand site and multi-brand retailers where their items are sold and brings it into one aggregated view. This aggregated view allows retailers to effectively visualize their customer’s individual habits and how they interact with styles to better understand their true target audience and most relevant products. To see one of the five True Insight dashboards in action, click here for a demo.
The launch of True 360 and True Insight follow two milestones - True Fit now has over 75 million registered users across the globe, and also launched a partner program to enable technology and service providers to better service apparel and footwear retailers and brands. We are excited to continue innovating within the fashion technology market and look forward to bringing retailers and consumers better ecommerce experiences through the power of our data platform.
For the official press release, click here.
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