Resource Center
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The New Era of Returns:
4 Retail Return Reasons,
and how it’s defining
the future of shopping
Article
How to Reduce Ecommerce Returns with AI
Moosejaw Case Study
Learn how Moosejaw saw a 24% reduction in returns by targeting size bracketing behavior
Unwrapping Retail's Returns Conundrum: Part 2
Photography’s Role in Shopper Inspiration and Satisfaction
Favorite Fitting Brands 2022
A great fit experience with a brand translates to loyalty. Today, we want to celebrate fit with the release of our annual consumer report: Favorite Fitting Brands 2022.
Unwrapping Retail's Returns Conundrum: Part 1
Customer returns pose a big problem for ecommerce. The new fitting room is at home and with the acceleration of digital shopping, retailers and brands are under pressure to find the silver bullet. But the answer is more complex.
Dissecting the Unexpected in Online Shopping: Everything Matters, What Matters First?
Watch the recording as we examine the need for brands to become proactive in delivering a truly personalized digital experience that increases Customer Lifetime Value.
Favorite Fitting Brands 2020
See which retailers and brands are most referenced by consumers when they think about their favorite fitting items.
Retail's Loyalty Forum
The accelerated shift to ecommerce has given shoppers exposure to brands they weren’t familiar with previously. So how can retailers turn this influx of first time shoppers into repeat customers, and ultimately loyal customers?
Personalizing Every Touchpoint of the Customer Journey
A video series featuring Forrester, Google and Prof. Peter Fader, The Wharton School
The Rise of Digital Shopping - Category Comebacks and the Return of Outfitting
Whether you are headed back to the office or are continuing the work from home routine, outfitting has made its comeback! Is it here to stay?
7 For All Mankind
Customer-Centricity: 7 For All Mankind EU Reports 3x More Conversion for True Fit Shoppers
Lands' End Europe Case Study
How Lands’ End Europe Generates over 5% IRL and Creates Customer Confidence with True Fit
Forever New Case Study
Forever New Reported Significant IRL and Improved Communication, Convenience and Speed with True Fit