Lands’ End + True Fit at RetailClub 2026

Why winning Agentic Commerce starts with fit.

Join Lands’ End and True Fit for a practical conversation about bringing fit intelligence into AI shopping—and moving from generic answers to decisions shoppers can trust.

DateThursday, September 24
Time9:25–9:55 a.m.
LocationRetail AI Council Beach House
Lands' End apparel campaign Fit Intelligence live
The purchase question How will this item actually fit and feel?

The conversation

AI can recommend the product. Fit intelligence helps resolve the purchase.

Generic AI can summarize product copy, reviews, and size charts. It cannot, on its own, explain how a specific item is likely to fit a specific shopper. This session explores the specialized intelligence that closes that gap.

01

Answer the questions that stop the sale

Move beyond discovery to shopper-specific guidance on size, stretch, structure, waist, inseam, feel, and confidence.

02

Bring fit into the AI experience you choose

Use an out-of-the-box Fit Agent or connect decision-grade Fit Intelligence into a retailer’s existing agentic ecosystem.

03

Move Agentic Commerce into production

See what changes when fit intelligence reaches real shoppers inside a live enterprise retail experience.

From roadmap to production

Fit Intelligence is live at Lands’ End.

Shoppers can ask fit questions in their own words and receive personalized size and fit guidance at the point of decision—powered by nearly two decades of purchase, fit, keep, and return intelligence.

Read the Lands’ End story
“As shopping becomes more conversational and personalized, this next evolution allows us to bring that fit intelligence directly into the experience.”
Kym Maas
President of Consumer and Chief Creative Officer, Lands’ End

On stage

The people doing the work.

A retailer and a fit-intelligence leader discuss what it takes to turn AI shopping from conversation into confident action.

Lands’ End

Corey A. Moody

Director of Digital Merchandising & Site Optimization

True Fit

Jessica Murphy

Co-founder & Chief Executive Officer

Meet us in Huntington Beach

Going to RetailClub? Let’s make the conversation useful.

Jessica Murphy and Romney Evans will be at RetailClub September 22–24. Request time outside the formal event meeting schedule to compare how your team is approaching fit across ecommerce and AI-assisted shopping.