True Fit + Hotter Shoes

How Hotter Shoes made strides in customer experience with True Fit

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This case study will cover:

The challenges that Hotter Shoes faced stocking more than 40 different fit combinations of footwear

How Hotter Shoes focused on bringing the try-on experience online for their digital customers with True Fit

The results Hotter Shoes saw almost immediately after implementing True Fit across order rates, average order value, delivering a 3% incremental revenue lift

"We’re always looking to build confidence into our customers digital buying journeys, to help them have that ‘trying on’ experience virtually so they can be assured their shoes will fit like a glove. True Fit not only gives us this buy we can also use its data and dashboards to derive granular insights about our core shopper."

Technology Director
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